Introduction
RFC Communications ("we," "us," or "our") is a California-based strategic communications and program consulting firm. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, engage our services, or otherwise interact with us. This policy is designed to comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), CAN-SPAM Act, and other applicable federal and state privacy regulations.
Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, email address, phone number, mailing address when you submit our contact form or engage our services.
- Internet Activity: IP address, browser type, pages visited, referring URL, and interaction data collected through standard web analytics.
- Professional Information: Organization name, title, and organizational affiliation when voluntarily provided.
- Communication Data: Content of messages sent through our contact form or email communications.
How We Use Your Information
- To respond to inquiries and provide requested services
- To communicate about our strategic communications and consulting services
- To improve our website and user experience
- To comply with legal obligations, including applicable reporting requirements
- To send service-related communications (not marketing) via email or SMS in compliance with CAN-SPAM and TCPA regulations
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies for analytics and functionality purposes. We do not sell personal information collected through cookies. You may control cookie preferences through your browser settings.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the CCPA/CPRA:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
- Right to Delete: Request deletion of personal information we have collected, subject to legal exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out: Opt out of the sale or sharing of personal information. See our Do Not Sell My Information page.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Data Sharing & Disclosure
We do not sell personal information. We may share information with trusted service providers who assist in operating our website and delivering our services, subject to confidentiality agreements. We may disclose information when required by law, including compliance with applicable regulatory and reporting requirements.
10-DLC & SMS Communications
If you opt in to receive SMS communications from RFC Communications or our clients, messages are sent in compliance with 10-DLC registration requirements, TCPA regulations, and CTIA guidelines. Message and data rates may apply. You may opt out at any time by replying STOP. Message frequency varies.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Contact Us
To exercise your privacy rights or ask questions about this policy, contact us at:
RFC Communications
6481 Orangethorpe Ave Unit 6
Buena Park, CA 90620
Phone: (323) 686-8377
Email: privacy@rfccommunications.com